Candidate Support

Expertise, Everywhere, Everyday

Travel

Activities required for relocation to take up a new role can be stressful, time consuming and expensive. Whether the requirement is to travel domestically or internationally we are able to ensure that an efficient and effective travel plan is implemented.

When organising travel for mobilisations, reassignment, demobilisation or a rotational undertaking, we will work within our clients travel policies to make travel bookings. As a trusted partner, we aim to reduce the administrative burden on our clients so that they are able to concentrate on their key business objectives and candidates can transition to a new location smoothly.

Medical Insurance & Assistance

Medical examinations

Whether it is an evaluation to determine fitness to work at site, offshore or overseas we will manage the arrangements within client policies using the services of recognized clinics and physicians. We will schedule examinations and pay service providers on behalf of the personnel and client.

Inoculations

In certain parts of the world it is important to ensure that individuals do not expose themselves to malaria or other diseases. We will work with occupational health providers to ensure that appropriate advice is provided to protect the health of our personnel.

Insurance

In the event of accidents and medical emergencies we have robust policies in place with key service companies that provide our personnel with immediate treatment and relocation to centres of medical excellence, or their home base, if necessary.

Medical & Emergency Repatriation

We work with insurance companies and experienced international service providers with evacuation systems for both emergency and medical evacuation cases.

Security

International assignments increase the exposure of personnel to threats and risks from terrorism, civil unrest, transport safety and acts of God. Energy Resourcing has systems and processes in place to help manage exposure to these types of unexpected incidents. This includes having access to the latest risk alerts on a global basis which allows us to work with our clients and personnel to minimise the likelihood of our personnel being subject to any unnecessary risks.

Immigration

International immigration can be a complex process with ever changing laws and regulations. Our clients have projects across the globe and often require our contractors to be assigned and mobilised at short notice.

Our immigration services take responsibility for all immigration requirements when deploying personnel overseas to ensure that the process is efficient and as stress-free as is possible.

We manage the processes for pre-mobilisation preparations including organising notarisations, legalisations, letters of invitation, visas and work permits. On a regular basis we work with our candidates and local embassies to progress visa and work permit applications; at all times keeping our client and candidates informed on progress.

Logistics

Settling in to a new location can often be a lot easier with some treasured items from home. We work within our client policies to effect air and sea freight shipments around the world, including necessary insurances. We will manage the relationship with the freight forwarding services provider such that our personnel are only required to ensure that they have included all the goods to be shipped on the inventory. We will also arrange the payment to the freight forwarder and invoicing to our client.

Accommodation, Local Transport & Schooling

We are able to provide both short and long-term accommodation for personnel where required by our clients. This can include hotels, serviced apartments or private rental contracts. We have access to short and long term car rental arrangements in many locations to flexibly assist our clients with pool car needs and individual personnel with their own family requirements. We are also able to locate and advise on local/international schooling facilities and provide a range of meet-and-greet / location familiarisation services for families.

Payroll and Tax administration

We pride ourselves on our payroll systems; we understand that efficient payroll transactions are one of the most important services that we give to our personnel. This includes the accurate and timely collection, remittance and certification of local income and social security obligations on behalf of our clients and personnel.

It is also recognized that our clients benefit from a workforce that is able to concentrate on their assignments, safe in the knowledge that there is a capable back-office fulfilling the financial requirements of their contracts, with accurate and timely international payrolls and compliant tax systems.

Our finance experts are highly knowledgeable on changing tax and social security requirements for all of the countries in which we operate. They have access to a huge wealth of information and resource to allow us to move rapidly when opportunities open up to work for clients in a new location.

Welfare

Our main priority is the safety and welfare of our personnel wherever in the world they are working. We aim to give our personnel and their families’ peace of mind by providing comprehensive support throughout their assignments. This includes not only specialist medical assistance but a wide range of other routine health and well-being support services.