IT Support / PC Refresh Technician (4-6 month contract)

  • Contract
  • United States
  • Job category: Oil & Gas
  • Salary: USD22.00 - USD24.00 per hour

We are undergoing a refresh project of approx. 200 computers, are down a resource and need to back-fill the position asap. Rate expectation ($22-$24/hr is the range) Interviews are held this week; starting 3/13. Please highlight ANY and ALL past PC refresh experience on your updated resume; this is crucial.

Key Responsibilities

Laptop and Desktop PC refreshing including imaging, profile configuration, data transfer, application installation, and deployment.

Technical Knowledge, Skills, Abilities:
Desktop Support/Refresh technicians needed to perform computer refreshes across a business unit. Position will be in office, 40 hours per week and will consist of a primary remit of refreshing computers for each individual in that business unit. Refresh initiative expected to last up to 6 months.

Required Skills:

  • Must have experience and working knowledge of; Windows 7 OS, Windows 10 OS, imaging process (network and USB), data transfer/migration (network and external storage), Microsoft Office 2010, Microsoft Office 2016, application installation and configuration, installation of network printers on Windows 7 and Windows 10
  • Must be able to configure multiple PCs at a time and properly back up and store old PCs after refresh
  • Must be able to move PCs from desks onto carts and crawl under desks if needed during deployment of PC
  • Responsible for confirmation of applications working properly and will report unresolved issues to IT Area Lead prior to deployment of PC to user

Preferred Experience:

  • Utilization of Office365 platform, experienced in Microsoft Outlook 2010 and Microsoft Outlook 2016, experienced with installation of Engineering Design Applications and configuring to license servers
  • Experience with enterprise network from end-user support perspective
  • Strong interpersonal skills working with users
  • Previous experience troubleshooting and supporting Windows 7 and Windows 10 environments
  • Good teaming skills, willingness to learn from peers, approachable, and strong attention to detail which should be reflected in quality of work
  • PC Hardware: 1-2 years previous industry experience
  • PC Imaging: 1-2 years previous industry experience
  • Application installation: 2-3 years previous industry experience
  • Desktop Support: 2-3 years previous industry experience
  • A+ Certified or comparable certification
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